Lockdown 2.0: Working hard to continue delivering excellent service

12th Nov 2020

Lockdown 2.0: Working hard to continue delivering excellent service

It’s a challenging time for all of us at the moment and we wanted to take a moment to say how proud we are of the way in which our team have adapted to the rapidly changing situation.

As a family business, we take the health and safety of our staff and customers very seriously. This remains our core priority alongside supporting our network of stockists.

Ready to deliver

We are striving to do everything we can to continue delivering an excellent service, whilst adhering to all government guidelines. We have as many staff as possible working from home who are answering your calls and messages. We have a dedicated team working at our warehouse, observing strict hygiene and social distancing rules to ensure all orders are processed safely and on time.

What to expect

Currently, we are fully operational, and you can expect to find a good supply of Draper products available via our stockists. Our industry-leading warehouses have over 560,000 sq. ft. of space packed with the latest tools so we can pick, pack and deliver to you. Find your local Draper stockist here.

If you want to speak to one of our team, then get in touch by email. Alternatively, you can give us a call, but please be aware that our phones are busier than usual. Our customer services team are working hard to help every customer during this difficult time and all enquiries will be responded to.

Thank you and stay safe

We wanted to take this opportunity to thank all our customers for their support and of course express a huge thank you to our NHS and key workers. Stay safe and stay positive everyone.

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